Privacy Policy

At Wishora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website or placing an order with us.

By accessing our website or placing an order, you agree to the terms of this Privacy Policy.

Information We Collect

When you place an order or contact us, we may collect information such as your name, mobile number, email address, shipping and billing address, payment details, and any customization details you provide, including photographs, names, messages, logos, or other content required to personalize your product.

We may also collect technical information such as your IP address, browser type, device information, and website usage data to improve our services and website performance.

How We Use Your Information

The information collected is used to process your orders, create customized products, provide customer support, communicate order updates, arrange shipping and delivery, process payments, improve our products and services, prevent fraudulent activities, and comply with legal obligations.

We may also use your contact details to send important order-related notifications or promotional offers. You may opt out of promotional communications at any time.

Customized Content

Any photographs, artwork, names, messages, or files shared by you are used solely for the purpose of creating your customized product.

By submitting such content, you confirm that you have the necessary rights or permission to use it and that it does not infringe upon the rights of any third party.

Wishora will not be responsible for any copyright, trademark, or intellectual property disputes arising from customer-submitted content.

Payment Information

Payments are processed through secure third-party payment gateways. Wishora does not store your complete debit card, credit card, UPI PIN, banking passwords, or other sensitive payment credentials on its servers.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only when necessary with trusted service providers such as payment gateway partners, courier companies, logistics providers, technology providers, or government authorities where required by law.

These parties receive only the information necessary to perform their services.

Data Security

We take reasonable security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to maintain secure systems, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

Cookies

Our website may use cookies and similar technologies to improve browsing experience, remember user preferences, analyze website traffic, and enhance website functionality.

You may choose to disable cookies through your browser settings, although some features of the website may not function properly.

Product Images

Wishora may use photographs of completed products for promotional purposes on our website or social media pages.

However, if you do not wish your customized product to be displayed, you may inform us while placing your order or contact our support team, and we will respect your request wherever reasonably possible.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external websites.

Customers are advised to review the privacy policies of those websites before sharing any personal information.

Changes to this Policy

Wishora reserves the right to modify or update this Privacy Policy at any time without prior notice. Any changes will become effective immediately upon being published on the website.

Customers are encouraged to review this policy periodically.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, you may contact our customer support team through the contact details available on our website.

By using our website and placing an order with Wishora, you confirm that you have read, understood, and agreed to this Privacy Policy.